IPTV Cyprus Questions and Answers
These are the IPTV Cyprus questions people ask before they order, grouped by topic. Every answer is short and straight. If yours is missing, ask us on WhatsApp.

Before you order, it helps to have the facts in one place. Here is the short version, followed by detailed answers grouped by topic.
The essentials in five lines
- Plans: 1 Month €12 · 3 Months €30 · 6 Months €47 · 12 Months €59 (€4.92 a month).
- On every plan: HD, 4K and 8K, 21,000+ live channels, 128K+ movies and series, Anti-Freeze, Catch-Up and EPG, a built-in VPN and free 24/7 support.
- Ordering: on WhatsApp, no website account. See how to order IPTV online.
- Devices: Smart TV, Android TV box, streaming stick, MAG box, iPhone, iPad, Android phone or tablet, PC or Mac.
- Help: WhatsApp +44 7868 240819 (opens WhatsApp in a new tab), any time.
Not answered below or on the IPTV Cyprus homepage? Send us your question on WhatsApp. There is no obligation, and common questions are added here.
IPTV Cyprus questions by topic
Prices and plans
What does each plan cost?
1 Month is €12, 3 Months is €30 (€10.00 a month), 6 Months is €47 (€7.83 a month) and 12 Months is €59 (€4.92 a month). Each is a single payment.
Is the cheapest plan missing anything?
No. The €12 plan has exactly the same channels, library, picture quality, VPN, Catch-Up and support as the yearly plan. You are only choosing the length.
Why does the 12 Months plan cost less per month?
Paying for a year lets us plan further ahead, and we share that with you as a lower monthly cost: €4.92 instead of €12. Over twelve months that adds up to €85.
Are there extra charges on top of the plan price?
No. The built-in VPN, Catch-Up, the TV guide, the Anti-Freeze System and 24/7 support are all part of the plan price.
Can I choose a different plan length next time?
Yes. Each time your plan ends you can pick any length. You might start with a month, then move to a longer plan once you know it suits you.
Ordering and payment
Do I have to create an account on this website?
No. There is no website account, basket or checkout. Your order, login details and support all live in one WhatsApp chat.
What should I write in my WhatsApp message?
The order buttons fill in the plan for you, so you can just press send. It helps to add the device you will watch on, such as "Smart TV" or "Android TV box".
Can I order for my parents or a friend?
Yes. Order from your own WhatsApp and tell us who it is for and which device they use. We send the details to you so you can set it up or pass them on.
When will I be asked to pay?
Only after we have confirmed the plan, the total and the payment options in the chat. Tapping a button on this website never charges you anything.
Watching
Can I watch on more than one TV?
Tell us on WhatsApp how many screens you want to use at the same time, and we will confirm what is possible before you pay.
Will it work on an older TV?
If your TV has an HDMI port, a small streaming stick will almost certainly make it work. Send us the model and we will advise.
Do I need a 4K TV?
No. Every plan also streams in HD, so any modern TV works. A 4K or 8K screen shows extra detail on content made in those formats.
Can I watch on my phone or tablet?
Yes. Install a player app on an iPhone, iPad, Android phone or tablet and sign in with the same login details.
Features
What is the Anti-Freeze System?
Technology on our side that is designed to keep live channels playing smoothly at busy moments. A good home connection, ideally a cable to the TV, does the rest.
How does Catch-Up work?
Open the TV guide, move back in time on a channel that supports Catch-Up and press play on a programme that has already been shown. How far back you can go depends on the channel.
What does the built-in VPN protect?
It keeps your IPTV viewing private on shared or public Wi-Fi. It is part of the service, so there is no separate app or subscription.
Support and renewal
How do I get support?
Send a WhatsApp message to +44 7868 240819 (opens WhatsApp in a new tab) at any time. Tell us your device, what you were watching and what happened, and send a photo of any error message.
How do I renew without a gap?
Message us a few days before your plan ends and choose your next plan length. Plans never renew automatically, so nothing is charged unless you ask.
What if something stops working?
First restart the app, then the device, then your router. If that does not fix it, message us and we will work through it with you, free of charge.
Can I get a refund?
Refunds are covered by our refund policy. If something is not working, message us first: most problems can be fixed quickly.
Next steps
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Plans
An affordable IPTV subscription should be easy to understand. Here are all four plans with the total price, the cost…
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How to Order
This is how to order IPTV online with us, from choosing a plan to pressing play. There is no checkout…
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Contact
To contact IPTV Cyprus, send a WhatsApp message. Orders, questions and support all go to the same number, and someone…
Start from €12
Every plan has every feature. Choose the length that suits you, or go for the lowest monthly cost at €4.92 on the 12 Months plan.