Privacy Policy
What personal data we collect, why, how long we keep it and your rights under the GDPR.
Your privacy matters to us, and this page explains in plain language what happens to your personal data when you use this website or talk to us on WhatsApp. It is written to meet the EU General Data Protection Regulation (GDPR).
Your data at a glance
| What | Where it comes from | Why we have it | How long we keep it |
|---|---|---|---|
| WhatsApp number and profile name | You, when you message us | To reply, take orders and give support | While you are a customer, then as long as records must be kept |
| Plan, dates, payment confirmation, login details | Your order | To provide the plan you paid for | As above |
| Device details, screenshots, messages | You, when you ask for help | To fix problems | As above; pre-sales chats are deleted when no longer needed |
| IP address, browser, pages visited | Our web hosting, automatically | Security and keeping the site working | A short period, then deleted by the host |
Who is in charge of your data?
IPTV Cyprus, the service offered on iptvcyprusonline.com, is the controller of the data described on this page. Contact us about anything privacy-related on WhatsApp at +44 7868 240819 (opens WhatsApp in a new tab).
What do we never collect?
The website has no forms, accounts or checkout, so we do not collect names, email addresses or card numbers through it. We also never ask for bank passwords, PINs or one-time security codes; please never send them to anyone.
Does this website use cookies?
There are no advertising or analytics cookies. WordPress may set strictly necessary cookies only for people who log in to the site’s administration area.
On what legal basis do we use your data?
- To answer you before you order: steps you asked us to take before a contract (Article 6(1)(b)).
- To provide your plan and support: performance of our contract with you (Article 6(1)(b)).
- To keep order and payment records: a legal obligation (Article 6(1)(c)).
- To keep the service secure and stop misuse, such as shared logins: our legitimate interests (Article 6(1)(f)).
- To send renewal reminders you asked for: your consent (Article 6(1)(a)), which you can withdraw at any time.
We do not sell data, use it for advertising or make automated decisions with legal or similarly significant effects.
Who else sees it?
Only those who need to: WhatsApp, which carries our conversations under its own terms; our hosting provider; the payment provider for the method you choose; and public authorities where the law requires. If any of them process data outside the European Economic Area, appropriate safeguards apply, such as the European Commission’s standard contractual clauses or an adequacy decision.
What can you ask us to do?
You can ask to see the data we hold about you, correct it, delete it where we no longer need it, limit or object to certain uses, receive the data you gave us in a portable format, and withdraw any consent. Send your request on WhatsApp and we will respond within one month. You may also complain to a data protection authority; in Cyprus that is the Office of the Commissioner for Personal Data Protection, or the authority in the EU country where you live or work.
How is it protected?
WhatsApp conversations are end-to-end encrypted in transit, this website runs over HTTPS, and only the people who need order records to provide the service can access them.
What about children?
The service is for adults. We do not knowingly collect data from anyone under 18, and we will delete it if we learn that we have.
Will this page change?
Possibly. The “Last updated” date above shows the latest version, and important changes will also be mentioned to current customers on WhatsApp.
See also: Terms of Service · Refund Policy · IPTV Cyprus home